FAQ

FAQ — what you should know

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Quick answers: Maya-to-Maya transfers are often free; InstaPay fees are commonly around ₱15; OTC cash-ins can be 2–3% depending on outlet; foreign exchange conversion fees are often cited at 1.75%; business MDR varies by payment method. Always confirm current fees in-app because policies and promos change.

What’s included in the fee? Look for convenience charges, transfer fees, and any FX conversion fee shown in the transaction preview.

Can fees change? Yes. Policies and promotions may update, so treat listed rates as a reference and verify current fees in-app.

Details can vary by channel, promos, and product type. Always review the in‑app fee summary before you tap Confirm.

If you are comparing options, consider the total cost: convenience fee + network fee + FX conversion (when applicable).

This page is an independent reference guide and is not affiliated with Maya.

FAQ

FAQ — what you should know

If you are comparing options, consider the total cost: convenience fee + network fee + FX conversion (when applicable).

This page is an independent reference guide and is not affiliated with Maya.

How to reduce costs: prefer free Maya-to-Maya transfers, compare InstaPay vs PESONet, and avoid unnecessary international withdrawals.

FAQ

Details can vary by channel, promos, and product type. Always review the in‑app fee summary before you tap Confirm.

If you are comparing options, consider the total cost: convenience fee + network fee + FX conversion (when applicable).

FAQ

What’s included in the fee? Look for convenience charges, transfer fees, and any FX conversion fee shown in the transaction preview.

Can fees change? Yes. Policies and promotions may update, so treat listed rates as a reference and verify current fees in-app.

Can fees change? Yes. Policies and promotions may update, so treat listed rates as a reference and verify current fees in-app.

How to reduce costs: prefer free Maya-to-Maya transfers, compare InstaPay vs PESONet, and avoid unnecessary international withdrawals.